Washington Department of Social and Health Services
https://www.youtube.com/watch?v=bct_H8X7HoE&list=PUsuYgYm8vWyUNUfI3CMzuSQ
I will put together notes from this and have 2 more coming up.
quick draft of notes
3:20
6:00 need to know why
11:00 empathy for Governor; making the case
16:00 barriers at the senior level
17:50
26:00 your why must get in tune with what they believe
29:00
34:00 why biological imperative to lean
DSHS results
37:00 work environment
40:00 make supervisors ready; don’t know how to manage
41:00 strategic plans real, change
46:00 no action; alienation; visual communication
48:00 QU
getting to front line
48:30 until we’re ready – energy
49:00 Heirarchy
51:00 last 5% wasting 15%
52:00 QU
1st thing when you get back to office check in with them; they think you’re at a party; piña coladas Las Vegas
Share something you learned, that it’s about them, and they get to have a more active voice
Share strategic plan
54:00 but you have a stakeh
Squarespace is trying to figure out why embedding is not working but the link above should be ok for the interim
