What to expect as a Lean Manager?
- depends on the CEO's commitment
Operational Excellence: the CEO has delegated to one of their executives a program to generate savings or improvements.
Lean transformation: the CEO is working with a coach to spend more time where the revenue generating business is done and change how they are running the company.
understand which problem we’re trying to solve:
a program of productivity improvement workshops to deliver savings,
or a program of gemba walks to deliver ideas and voluntary engagement in trying new ways of satisfying customers.
Great article by Michael Balle here: https://www.lean.org/balle/DisplayObject.cfm?o=5173