knows as Material & Information Flow Map
Do you have a current state maps posted that’s dusty, changing colour and so outdated the corners are starting to curl? send me a photo, & read David’s article
‘The map is a problem solving tool for identifying, prioritizing, and addressing problems in work flow that affect performance as measured, first and foremost in terms of effectiveness in delivering the work flow (timing, quantity, and quality) to the customer.’
‘Cost is a separate issue, and efficiency is a concern that comes only after delivery.’
“These plans are meant to focus on contributing the operation’s hoshin (or strategic) priorities for the year. “
Part of this pdf (which is full of great business content)
http://www.lean-transform.com/Customer-Content/www/CMS/files/Learning_Together_LTGMarch2020.pdf